Return & Replacement Policy

We want you to be completely satisfied with your purchase. If your product is faulty or not working as intended, we are happy to offer a replacement within 30 days of your purchase.

To qualify for a replacement:

• The product must be returned to us within 30 days from the date of purchase.
• The product must be faulty or malfunctioning and not working as expected.

Important Details:

• No refunds will be issued—only replacements.
• Customers are responsible for the cost of return shipping.
• Once we receive the faulty product, we will send a replacement at no additional charge.

Please ensure the product is securely packaged for return to prevent any damage during transit.

If you have any questions or need assistance with the return process, feel free to contact our me at Jesse@smartpawtrol.com.